Accidentally deleting your eSIM can be stressful, especially when you're traveling abroad. Don't worry – this comprehensive guide will walk you through the recovery process and help you get back online quickly. Whether you've deleted your eSIM by mistake or need to troubleshoot connectivity issues, we've got you covered with expert solutions and preventive measures.
Immediate Steps After eSIM Deletion
If you've just realized your eSIM has been deleted, stay calm. The first thing to know is that your eSIM plan and data are still valid – you just need to reinstall them. Here's what to do:
Recovery Process
Recovering your deleted eSIM is usually straightforward. The most common and effective method is to use your original QR code. If you purchased your eSIM from eSIMstop, follow these steps:
- Locate your original QR code in your purchase confirmation email
- Go to your device's Settings > Cellular/Mobile Data > Add eSIM
- Choose the option to scan a QR code
- Scan your original QR code to reinstall the eSIM
- Follow the on-screen prompts to complete the installation
Preventive Measures
To avoid future eSIM deletion issues, consider these preventive steps. If you're planning to travel soon, check out our popular eSIM options and make sure to:
- Save your QR code in multiple secure locations
- Take screenshots of your eSIM settings
- Keep your purchase confirmation emails
- Store backup copies in cloud storage
Troubleshooting Common Issues
Sometimes, you might encounter challenges during the recovery process. Here are solutions to common problems:
Frequently Asked Questions
What should I do if I can't find my QR code?
Contact our support team at support@mail.esimstop.com with your order details, and we'll help you retrieve your QR code. You can also check our FAQ page for more information.
Will I lose my remaining data balance after deletion?
No, your data balance and validity period remain intact. Once you reinstall the eSIM, you can continue using your plan as before.
Can I prevent accidental eSIM deletion?
Yes, most devices have confirmation prompts before deletion. Always read these carefully and consider enabling additional security features if available.
What if the QR code doesn't work?
Try manual activation using the activation code provided in your purchase email. If issues persist, consult our eSIM Activation Guide.
Need Additional Help?
If you're still experiencing issues or need personalized assistance, our customer support team is here to help. Contact us through our support page or email us at support@mail.esimstop.com. For more travel tips and eSIM guides, visit our Travel Tips Blog.